Articles / Blog

Handcrafted insights to help guide your organization.

Brand Joel Carter Brand Joel Carter

Single Most Important Thing

Finding your brand’s “one big idea” requires walking the same paths over and over and looking for repeated signals. Some call it the “big idea” or “brand idea.”

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Brand Joel Carter Brand Joel Carter

Selling the Invisible

Selling a service with invisible benefits is incredibly difficult. Customers question: am I getting what I paid for, is it making a difference, is it all in my head?

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Brand Joel Carter Brand Joel Carter

Branding Red Flags

Has business been more difficult? Do customers seem less loyal? Are your teams out of sync? If so, it’s important to get above the day-to-day and assess the real drivers of your organization.

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Brand Joel Carter Brand Joel Carter

How to Write a Tagline

When it comes to taglines, there are different approaches that can help fight against the challenges of your category when communicating your brand’s promise.

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